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frontstage

/ˈfrʌntˌsteɪdʒ/ /ˈfrʌntsteɪdʒ/
noun
  1. 1 ön sahne
  2. 2 müşteriyle temas noktası

Definition (English)

  1. The part of a service that customers can see and interact with.
  2. Includes all customer-facing elements and interactions.

Example Sentences

  1. The frontstage experience must be seamless for the customer.
    Müşteri için ön sahne deneyimi kusursuz olmalıdır.
  2. Staff training focuses on improving the frontstage interactions.
    Personel eğitimi, ön sahne etkileşimlerini iyileştirmeye odaklanıyor.

Antonyms

backstagebehind the scenes

Collocations

frontstage areafrontstage interactionfrontstage servicefrontstage rolefrontstage behaviorfrontstage environment

Related Words

customer serviceservice designuser experienceinteractionfront deskservice encounter